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This Is Service Design Thinking: Basics, Tools, Cases
Marc Stickdorn
This Is Service Design Thinking: Basics, Tools, Cases
Marc Stickdorn
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers.
384 pages
Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
Vrijgegeven | 7 december 2011 |
ISBN13 | 9781118156308 |
Uitgevers | John Wiley & Sons Inc |
Pagina's | 384 |
Afmetingen | 188 × 234 × 24 mm · 769 g (Gewicht (geschat)) |
Taal en grammatica | Engels |
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