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Satisfying Internal Customers First!
Richard Y. Chang
Satisfying Internal Customers First!
Richard Y. Chang
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
104 pages
Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
Vrijgegeven | 28 mei 1994 |
ISBN13 | 9780787950828 |
Uitgevers | John Wiley & Sons Inc |
Pagina's | 120 |
Afmetingen | 234 × 157 × 7 mm · 190 g |