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The Managed Heart: Commercialization of Human Feeling Arlie Russell Hochschild 3e uitgave
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The Managed Heart: Commercialization of Human Feeling
Arlie Russell Hochschild
In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.
339 pages, 4 tables, 1 chart
| Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
| Vrijgegeven | 31 maart 2012 |
| ISBN13 | 9780520272941 |
| Uitgevers | University of California Press |
| Pagina's | 352 |
| Afmetingen | 140 × 208 × 21 mm · 390 g |
| Taal en grammatica | Engels |
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